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Return of Merchandise PDF Print E-mail

All of our products are guaranteed 100% against defects in labor or materials. If you need to return an item, you have to get first a Return Merchandise Authorization number (RMA#)  by calling us or sending us an e-mail. Once you get our RMA number and shipping instructions by fax, you must proceed as follow:

1-Send defective items in their original packaging

 2-Returned items, due to any reason must be accompanied by copies of original invoice AND a copy of the RMA form sent to you by fax.

All RMAs must be used within 30 days of the RMA's date.

 Note: 15% RESTOCKING FEE WILL BE CHARGED FOR ANY ITEM RETURNED FOR REASONS OTHER THAN MANUFACTURING DEFECTS

Our guarantee is valid for 6 months after date on invoice